Training material

The Kentucky Super User Training Materials consists of :

• The Kentucky Concept Manual (https://kentucky.aleidogroup.com/Documentation/ConceptManual)

• The Kentucky Reference Manual (https://kentucky.aleidogroup.com/Documentation/UserManual)

• The Kentucky Online Instruction Videos and FAQ (https://kentucky.aleidogroup.com/FAQ)

• The Kentucky Super User PowerPoint Presentation (should have been presented before this exercise)

• The Kentucky Super User Training, Practical Exercises (this document)

Super Users Responsibilities

Each implementation of Kentucky has one dedicated "Super User". The "Super User" has the main responsibility for the implementation exemplified in the below list.

• The implementation "expert" and the person to go to when users are having problems.

• First line support for all users of the implementation.

• Single point of contact for the KTY team.

• Responsible for user setup and there full education including writing and keeping author guidelines up to date, etc.

• Responsible for Configuration planning, setup and how the authors should use it.

• Xml, MAP and Image Templates.

• Responsible for creating and follow up of support issues.

• Responsible for testing new releases of both programs, stylesheets and other changes. Releases of Kentucky is normally done every third week. Changes to the stylesheets are done by request from SU.

• Responsible for gathering new information about the system and forward that information to the users of the implementation.

The SU has two accounts to login in with. One admin account (usually with "-admin" added to the s-number) and one regular account for editorial work.

note Do NOT use the admin account for editorial work. When using the admin account, rules are bypassed and there is a risk of causing grave problems.

The KTY implementation

Currently (April 2017) there are almost 30 installations of Kentucky, so called implementations. Each customer has its own implementation and every implementation of Kentucky has three environments.

• Production environment: used for the daily work.

• QA (Quality Assurance) environment: used for SU (Super User) verifications of changes to Kentucky. Is a copy of the production environment.

• Test Environment: used only by the KTY Team for testing of new features and changes.

The Users

Users are divided in four groups - SU, authors, illustrators and reviewers. For smaller implementations, users sometimes act as both author and illustrator. The user rights are adapted for these groups.